Robot baristas roll into South Korea’s largest airport

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July 18, 2022

BANGKOK – Local grocery delivery app Baemin introduced the robot barista to cafes in Terminal 1 of Incheon International Airport on Friday.

Air-dilly, a service robot from LG Electronics, delivers food and beverages from Baskin Robins, Paris Baguette and two Dunkin’ Donut outlets at the airport.

To order, customers use the Baemin app to scan a QR code located on the back of airport seats. Or they use the company’s English website and pay by credit card.

The two-cabinet robot can carry up to 17 kilos and delivers to customers at the farthest gate of the terminal – 250 meters from the cafes and bakeries.

In the event of an accident, the robot has KC certification and insurance worth up to 100 million won ($75,500).

The service is available from 9am to 5pm.

Baemin plans to add more robots to deliver from other airport cafes and bakeries.

“The company will expand the delivery robot service to other places and serve customers who seek more convenient delivery options,” said Kim Yo-sup, head of Baemin’s Robot Delivery Service Division.

The Korea Herald

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